FF Europe E-Commerce GmbH

Wenn Sie Ihre Meinung ändern
Sie haben 14 Tage Zeit, um Ihre Produkte zurückzusenden. Sie tragen die Kosten für die Retoure. Sie erhalten die Rückerstattung spätestens 14 Tage, nachdem der Händler Ihre Entscheidung zum Widerruf erhalten hat. Bitte beachten Sie, dass der Händler die Rückzahlung zurückhalten kann, bis die Produkte bei ihm eingegangen sind oder bis er den Nachweis erhalten hat, dass die Produkte zurückgeschickt wurden (je nachdem, was zuerst eintrifft). Bitte senden Sie die Produkte wenn möglich in ihrer Originalverpackung zurück.

Wie kann ich ein Produkt zurücksenden?
Das ist ganz einfach: Klicken Sie unter "Meine Bestellung" auf "Mein Produkt zurücksenden", um die Anweisungen für die Retoure zu erhalten.

Andere Rückgabemodalitäten
Clients have the right to withdraw from the contract in accordance with the following provisions, according to which a client is any natural person who enters into a legal transaction for purposes that cannot be attributed primarily to his or her commercial or independent professional activity:
You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, have physically taken possession of the last item. In order to exercise this right of withdrawal, you must notify us (FF Europe E-Commerce GmbH, E-Mail: info@ff-europe.com) of your decision to withdraw from this contract by means of an unambiguous statement. You can use the attached sample withdrawal form, but this is not mandatory.
In the event of your withdrawal from this Agreement, we will refund all payments received by you, including delivery costs (except for any additional costs arising from the fact that you have chosen) without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw from this Agreement. We will make the refund using the same payment method you used for the original transaction, unless you expressly agree to a different method; We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods.
You must return or hand over the goods to us immediately and in any event no later than 14 days from the day you notify us of the cancellation of this Agreement. The deadline is met if you return the goods before the 14-day period has expired. You are responsible for the direct costs of returning the goods.
1) Please avoid damage to and contamination of the goods. Please return the goods in their original packaging, including any accessories and all packaging components.
2) Please do not send the goods back to us collect.
3) Please note that remarks 1) and 2) above are not conditional
Please complete and return this form only if you wish to withdraw from the contract.
To
FF Europe E-Commerce GmbH
Hauptstraße 1
95356 Grafengehaig

Germany
E-mail: info@ff-europe.com
I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the following goods (*)/services (*):
Ordered on (*) ____ / received on (*) ____
Name of consumer(s) :
Address of consumer(s) :
Signature of consumer(s) (only in case of notification of this form on paper)
Date (*)
Without prejudice to your legal rights, we voluntarily grant you the following right of return: You may return goods purchased from us within 14 days of receipt of the respective goods, provided that the goods are complete and in the same condition as when you received them.
However, we do not grant you this right of return for goods for which the statutory right of withdrawal is excluded.
To comply with the return period, it is sufficient to send the goods to this address before the end of the return period. If you return goods in accordance with this return policy, we will refund the purchase price, but not the shipping costs of your original purchase. In addition, when exercising this right of return, you bear the shipping risk and the cost of return.

FF Europe E-Commerce GmbH Nordring 80 64521 Groß-Gerau Germany Chief Executive Officer: Sascha Fösel, Tobias Koller FF Europe E-commerce GmbH Register Court: Amtsgericht Darmstadt Register Number: HRB97442 Ust-ID.: DE317641048 Email: info@ff-europe.com